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IuteCredit Macedonia is part of the multinational business operation – IuteCredit Group which has been selected as one of the fastest-growing companies in Europe. Our Macedonian office operates from 2017 and it has grown rapidly over this short period of time. We create extraordinary customer experience through our extraordinary people. As the fastest and most comfortable financial company with loan products that customers prefer, we look for an ambitious character to join our team to make our extraordinary work environment even better.

Due to our continued and rapid growth, we are looking for:

Debt Advisor

Main responsibilities:

  • The duties of a Collections Advisor include collection calls and/or correspondence and negotiation for debt solution in a fast paced goal oriented collections department.
  • Preparation and delivery of late collection written warnings through all communication channels
  • Managing its own debt client portfolio
  • Motivation and influence the client for debt resolution
  • Consistent and correct application of the available instruments according to the current discount policy
  • Conclusion and implementation of debt settlement agreements
  • Performing collection activities in short notice
  • Informing the clients for repayment terms
  • Efficient communication and negotiation with debtors through good financial situation assessment in terms of total or higher debt repayment
  • Dealing with difficult and conflict situations through constructive negotiation and agreement with clients who have problems with debt repayment
  • Keeping tidy and precise record of client contact and agreements
  • Data verification and providing new valid contacts through detailed search in all publicly available databases

Education, Skills and Competencies:

  • University degree will be considered as advantage
  • At least 1 year of previous experience in the same or similar position
  • Excellent knowledge of the Macedonian and English languages, and knowledge of the Albanian language will be considered an advantage
  • Advanced MS Office computer skills especially Microsoft Excel
  • Skills for preparing reports
  • Excellent communication skills (verbal and written)
  • Strongly developed persuasive and negotiation skills
  • Ability to deal with customers who have repayment problems and handling conflict situations
  • Organized and detail oriented
  • Ability to work under pressure as well as planning personal workload
  • Ability to quickly understand new problems and make effective decisions that will prevent loss of financial resources, as well as operational and reputational risk
  • Personal integrity, as well as the ability to make independent decisions in accordance with daily work tasks
  • Ability to work in a team

Why work at IuteCredit Macedonia?

  • We have nice work environment
  • We work on interesting, challenging tasks every day. There is never a dull moment
  • Our dynamic culture means everyone’s opinion matters. You can contribute and make a positive impact
  • Our rapid growth means there are many opportunities for advancement
  • Simple and flat management structure
  • Right choice if you want to be part of a multicultural, diverse team
  • Regular interesting activities, competitions and benefits

What we offer:

  • Competitive salary
  • Positive, dynamic and encouraging working atmosphere
  • Opportunity for professional and educational trainings


If you are a friendly, independent, and professional team player you will fit right in our winning team! Send us your CV on jobs@iutecredit.mk with the subject Debt Advisor no later than 03.09.2022

With the application you give consent for processing your personal data included in the application documents, for the needs of current and future recruitment processes conducted by IuteCredit Macedonia in accordance with applicable laws in this area. All applications are treated with high level of confidentiality.